Tech Support

If you are having technical trouble logging on to student programs, first try these tips:

Computer:

• Sites typically work better browsing through Chrome (not Internet Explorer, Safari, etc.).
• Be sure you are accessing the links through E. Hale Curran's website & not thru a Google search.
• Verify you are using the correct username and password for the program you are trying to access. Make sure CAPS LOCK is off.

Apps (iPad, tablet, smartphone, etc):

• The app is stating your device is "not configured":
  • Go to settings
  • Go to the section where you see your apps
  • Select the app you are having the issue with
  • Type in our school site ID: h100000021
  • Go back to your home screen and select the app again

Tutorials:

• For help with access to Read 180 eBooks & eReads, watch this video tutorial: Read 180 eBook & eRead Tutorial
• For help logging in to Math 180, watch this video tutorial: Math 180 Log In Tutorial
• For help downloading the iRead app on to an iPad, watch this video tutorial: iRead iPad Tutorial
• For help enabling Flash in Google Chrome, watch this video tutorial: Flash using Google Chrome
• To familiarize yourself with the Math 180 program, watch this video tutorial: Math 180 Overview
• For help logging on to iReady thru our school website, watch this video tutorial: iReady Log In from Links
• For the process of logging in for Virtual Learning in order to have access across all platforms, watch this video tutorial: Virtual Learning Log In
• For help logging on to Read 180 to take the Reading Inventory (RI) or Phonics Inventory (PI) assessments, watch this video tutorial: Read 180 R.I. & P.I. Tutorial 

If you continue to have difficulties logging on to our school programs, please email me at cmay@murrieta.k12.ca.us.